General support
For Sparky's Ready account access, website issues, billing questions, privacy routing, and anything that does not fit a single target.
support@sparkysready.com
Support
Get the right help path without guessing.
Use support for account access, billing questions, target availability, privacy requests, evidence upload concerns, and app issues.
Support routes
Send the question to the clearest inbox.
Each target now has a working Sparky's Ready address. Include the target name, device, app version if available, and a short description of the issue.
Capstone Ready
For Australia questions about Capstone Ready, app access, target availability, and pathway support.
capstone@sparkysready.comAM2 Ready
For United Kingdom questions about AM2 Ready, app access, target availability, and pathway support.
am2@sparkysready.comJourneyman Ready
For United States questions about Journeyman Ready, app access, target availability, and pathway support.
journeyman@sparkysready.comRed Seal Ready
For Canada questions about Red Seal Ready, app access, target availability, and pathway support.
redseal@sparkysready.comEWRB Ready
For New Zealand questions about EWRB Ready, app access, target availability, and pathway support.
ewrb@sparkysready.comSOLAS Electrical Ready
For Ireland questions about SOLAS Electrical Ready, app access, target availability, and pathway support.
solas@sparkysready.comSparky's Pro
For global questions about Sparky's Pro, app access, target availability, and pathway support.
sparkyspro@sparkysready.com
Before contacting
A few details make support much faster.
Screenshots are useful, but avoid sending sensitive personal, payment, or official identity documents unless support specifically asks through an approved route.
Sign-in or account issue
Tell support the email used for the account and the target app you are using.
Purchase or restore question
Most billing controls sit with the app store account that made the purchase.
Upload or record concern
Describe the target, record type, and what went wrong without sending unnecessary private material.